- product review
It was a very easy process and i'd definitely recommend it to anyone that needs similar products.
International orders are currently experiencing significant delays and we cannot guarantee a delivery date on your items.
See more information on domestic shipping delays HERE and international deliveries HERE.
Shipping your mermaid jewels within Australia is $10.00 flat rate, with free shipping for orders of $149+.
We use Express Shipping and your order should arrive in 2-3 days.
Your order is fully trackable and you will be sent a tracking link once your order has been fulfilled. Please contact us if you do not receive a tracking link.
International shipping is $15.00 AUD flat rate via Standard Tracked Mail.
Typically it should take around 10 business days for your package to arrive, but this can not be guaranteed.
Please be aware that you are responsible for any taxes or duties on arrival in your country.
Occasionally due to unforeseen delays with postal services it can take longer and we ask for you to wait at least 20 days since your shipment notification to contact us if you have not yet received your order.
We aim to ship within 24 hours of you placing your order, excluding weekends and public holidays.
Need further assistance? Contact our customer care team and we'd be happy to help you out!
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