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1% of ALL orders goes towards marine conservation Free shipping on AUS orders over $150

~ Water safe ~ Hypoallergenic ~ Timeless designs ~ Australian female owned ~

Ocea Collective Returns Policy


Help! I've changed my mind

In line with Australian Consumer Law, we are unable to offer refunds on change of mind purchases. 

However, if your ring is the wrong size, we are happy to issue you a store credit in these cases if the jewellery is returned to us unworn and in its original condition. Please email us at within 14 days of purchase.

Please not that due to hygiene reasons, earring and toe ring sales cannot be exchanged or refunded except in the case of a faulty product. 


Help! My ring doesn't fit

We encourage you to check out our detailed ring size guide before placing your order, to give yourself the best change of a perfect fit the first time. However, if upon receiving your new jewellery it's still not quite right, we are happy to issue a store credit once the ring has been returned to us in it's original condition. 

Please email us at with your order number within 14 days of purchase.

Please note you will be responsible for return shipping costs.


Help! My order is broken/faulty

We want you to be 100% satisfied with your order and offer a 60 day manufacturing warranty. 

If anything about your order is less than perfect, please email us straight away at, with a picture of your jewellery and order number, and we will be happy to sort it out for you!




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